دانلود رایگان مقاله لاتین بی تمدنی موجب سو عملکرد از سایت الزویر
عنوان فارسی مقاله:
چگونه بی تمدنی باعث سو عملکرد میشود؟ منابع شناختی را محروم می سازد، رفتار ناکارآمد را افزایش می دهد، و پویایی تیم و عملکرد را کاهش می دهد.
عنوان انگلیسی مقاله:
How incivility hijacks performance: It robs cognitive resources, increases dysfunctional behavior, and infects team dynamics and functioning
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بخشی از مقاله انگلیسی:
Over the years, we have uncovered considerable evidence that incivility is devastating to performance. While people admit to reducing their effort following encounters with incivility, our experiments have shown that a lack of motivation is not at the root of the performance losses. Just witnessing rudeness caused outcomes to falter by nearly half. Witnesses’ reactions to brainstorming tasks were stifled. They stumbled at solving puzzles. External experts rated their deliverables as significantly less creative. These results led us to believe that rather than a reduction in effort being the cause of the performance issues we observed,some sort of cognitive disruption was impacting performance. The question was — what was this cognitive disruption? We discovered that incivility was actually disrupting working memory. Working memory is a central component of the cognitive system.Itisresponsible forthe rehearsal and storage of both verbal and visual information, and is also responsible for more in depth thought processes like decision-making and goal management. Digging deeper, we set out to uncover how incivility was impacting working memory by exploring its effect on the three separate functions of working memory. We started off looking at the effects of incivility on the verbal component of working memory. What did we learn? Those who witnessed rudeness performed 18% worse on the verbal tasks. Since processes associated with creativity draw upon this verbal function of working memory, participants’ creativity was also impacted. They came up with 29% fewer creative ideas than those who had not witnessed rudeness. Experts rated their ideas as 23% less creative. Building on these results, in another study we investigated whether incivility affects performance on visual tasks, which are also governed by working memory. This has important implications for how incivility may disrupt attention and cause people to ‘‘miss’’ critical information, often referred to as ‘‘inattentional blindness’’ Researchers Daniel Simons and Christopher Chabris have demonstrated that perception of visual information requires attention, and that when attention is diverted to other objects or tasks individuals often fail to perceive unexpected objects, even if people are right in front of their eyes for a significant amount of time. We believed that since incivility tends to occupy one’s mind, shifting the focus of attention to the uncivil event, it might contribute to inattentional blindness. To test this, we used Simon and Chabris’ infamous ‘‘invisible gorilla’’ manipulation. During the task of counting basketball passes among a group, a person in gorilla suit walked through the screen. After viewing the complete video, participants were instructed to write down the tally for the number of passes made by the team they had been assigned towatch.Thosewhowere primed with incivility were nearly five times less likely to notice anything unusual, including this ‘‘invisible’’ gorilla.
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کلمات کلیدی:
How Incivility Hijacks Performance: It Robs Cognitive Functioning ... www.christineporath.com/.../how-incivility-hijacks-performance-it-robs-cognitive-functi... Nov 10, 2016 - How Incivility Hijacks Performance: It Robs Cognitive Functioning, Increases Dysfunctional Behavior, and Infects Team Dynamics and ... Adult Education and Vocational Training in the Digital Age https://books.google.com/books?isbn=1522509305 Wang, Victor C.X. - 2016 - Education How incivility hijacks performance: It robs cognitive resources, increases dysfunctional behavior, and infects team dynamics and functioning. Organizational ... It robs cognitive resources, increases dysfunctional behavior, and ... https://www.infona.pl/resource/bwmeta1.element.elsevier-1c24b2c6-9226-3d46-bbf6... by CL Porath - 2015 - Cited by 2 - Related articles How incivility hijacks performance. It robs cognitive resources, increases dysfunctional behavior, and infects team dynamics and functioning. Christine L. Porath ... [PDF]Trevor A. Foulk - CV - Warrington College of Business - University of ... https://warrington.ufl.edu/departments/mgt/phd/docs/cv_TrevorFoulk.pdf Feb 1, 2017 - How incivility hijacks performance: It robs cognitive resources, increases dysfunctional behavior, and infects team dynamics and functioning. The Incivility Bug – Hacker Noon https://hackernoon.com/the-incivility-bug-b90ea385132a Sep 28, 2016 - In my surveys, interrupting is the rude behavior most often attributed to .... Performance: It Robs Cognitive Resources, Increases Dysfunctional ...
