دانلود رایگان مقاله لاتین موفقیت پروژه و هوش هیجانی از سایت الزویر
عنوان فارسی مقاله:
هوش هیجانی مدیر و موفقیت پروژه: نقش میانجی رضایت شغلی و اعتماد
عنوان انگلیسی مقاله:
Manager emotional intelligence and project success: The mediating role of job satisfaction and trust
سال انتشار : 2016
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بخشی از مقاله انگلیسی:
2. Critical variables
The critical variables in our study are project managers': ratings of project success factors, EI, job satisfaction, and trust in others. In the following section we introduce these four variables and then describe our study model and hypotheses. 2.1. Project success Although defining project success in complex projects – where timeframes for completion are long and the size of the projects are substantial – remains a challenging issue (Toor and Ogunlana, 2010; Wang and Huang, 2006), project management scholars generally agree on two components that define project success: success criteria and critical success factors (Müller and Jugdev, 2012; Turner and Zolin, 2012). Success criteria focus on objective measures, such as completion timeliness, quality, and cost (Pinto and Slevin, 1987). Such objective criteria, however, have been criticised, especially in the context of defining complex project success. This is because they tend to draw on overly simplistic constructs which do not mirror the experience in large, complex projects (Toor and Ogunlana, 2010). Moreover, as Jugdev and Müller (2005) have pointed out, such criteria fail to address broader factors that can be considered as success indicators, such as behavioural skills or strategic management objective criteria. Critical success factors, on the other hand, focus on “soft” issues, such as behavioural skills of project teams as well as customer and stakeholder satisfaction, and therefore represent a more realistic progressive approach to assessing project success (Jugdev and Müller, 2005; Pinto, 1990). Turner and Zolin (2012) have pointed out that success factors, unlike impacts such as time, cost, and quality, can be measured prior to the end of the project. Given the long timeframes for complex projects this type of measurement is useful in assessing a project's progress. We employ Pinto and Slevin's (1987) approach, which uses project managers' ratings of “critical success factors”. These are the factors that have been identified by Jugdev and Müller (2005) as the most widely recognised and used measures of success factors. Taking our lead from Mazur et al. (2014) and Procaccino et al. (2005), we focus on the four project success factors that are regarded as “people related”: (a) effective communication with internal and external stakeholders, (b) troubleshooting (i.e., unexpected complications and challenges are effectively A. Rezvani et al. / International Journal of Project Management 34 (2016) 1112–1122 1113 managed as they occur in crisis moments), (c) clear project mission, and (d) top management support (Pinto, 1990).
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کلمات کلیدی:
Emotional Intelligence and Its Relationship to Transformational - PMI https://www.pmi.org › Learning › Library by N Clarke - Cited by 181 - Related articles Key dimensions of project manager behaviors considered to be associated with successful project outcomes have included both appropriate collaborative ... Emotional Intelligence for Project Managers – Nice to Have or ... https://www.pmiwdc.org/.../emotional-intelligence-project-managers-–-nice-have-or-n... Emotional Intelligence for Project Managers – Nice to Have or Necessity? ... Wiley & sons, to show that EI is a critical skill for a Project Manager to be successful. Why emotional intelligence is key for project success - TechRepublic www.techrepublic.com/article/why-emotional-intelligence-is-key-for-project-success/ May 5, 2017 - In his role as a an IT project manager, he said, "emotional intelligence has allowed me to bridge the gap between customer communication and ... Emotional Intelligence in Project Management: A Critical Success ... https://www.linkedin.com/.../emotional-intelligence-project-management-critical-tanvi... Jun 15, 2015 - Emotional Intelligence (EI) or Emotional Quotient (EQ) is the ability to understand and recognize emotions and feelings, be it one's own or those ... Emotional Intelligence and Project Management - The PM PrepCast https://www.project-management-prepcast.com/.../882-emotional-intelligence-and-pro... Why is emotional intelligence important to us as project managers? It's important because it is a significant differentiator in our success. Travis Bradberry, who is ... [PDF]Determining the Impact of Emotional Intelligence in Project ... https://researchbank.rmit.edu.au/eserv/rmit:6831/Turner.pdf by RA Turner - 2007 - Cited by 1 - Related articles Determining the Impact of Emotional Intelligence in Project Management ... project success can be realized by introducing information on emotional ...
