دانلود رایگان مقاله لاتین مذاکره اطلاعاتی مدیر از سایت الزویر


عنوان فارسی مقاله:

استفاده از مذاکره اطلاعاتی برای درک بینش حرفه ای یک مدیر


عنوان انگلیسی مقاله:

Using the informational interview to get an insight into the profession of a manager


سال انتشار : 2017



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بخشی از مقاله انگلیسی:


2. Informational interviews 2.1. The purpose and the summary All interviews aim at gathering information. The type of information gathered depends on the type of interview chosen. Informational interview is a tool to find out more about a career in a company or an industry or in a position from somebody who has established themselves there (Scott, 2015). “Informational interviews are, very simply, opportunities for students to have conversations with people who can serve as models for the students' futures, in this case business professionals” (Decarie, 2010, p. 306). During the 20e30-min interview, the student can ask a wide range of questions related to skills and demands of the chosen career field as well as duties and responsibilities (Croft, 1995). Being open-ended, informational interviews “provide a framework within which respondents can express their own understandings in their own terms” (Patton, 2002, p. 348). Therefore, students can receive first-hand information about the company, industry, or profession from experienced professionals as well as their perspectives on issues that arise in their professional practice. Bolles (2016) distinguishes three types of interviews in the context of a career exploration: practice, informational, and job interviews. During a practice interview, one learns to interview people by simply interviewing them about anything. Informational interview “involves interviewing workers who are doing work a person thinks they might be interested in doing, in order to discover if they are on the right tracks” (Bolles, 2016, p. 17). Informational interview should not be confused with a job interview. “The purpose of a job interview is to get a job, whereas the purpose of an informational interview is to get information” (Mikelat, 2008, p. 2). A job interview is done by a potential employer to find out whether the job candidate matches expectations of the employer (Bolles, 2016). As an assignment, the informational interview is usually divided into three steps. First, in the pre-interview step students receive instruction about the assignment (i.e., purpose, process, evaluation, and deadlines). Students need to identify an industry, profession, or organization where they would like to work in the future. Sometimes for this assignment students have to pick one out of several they are considering. Students can also consult career counselors to discuss possible career paths for them and take a career guidance test (Crosby, 2002). At this step, instructors also discuss how to find, contact, and interact with an interviewee and how to dress and behave during the interview. Students in groups, individually, or as a class create interview questions. During the interview itself, students interact with the interviewee, preferably in-person, at the interviewee's workplace and during the interviewee's work hours (Mulvaney, 2003), which would provide students more authentic experience with the person and the organization. Informational interviews become more useful when used in an area that hosts a variety of organizations to meet students' diverse interests (Croft, 1995). At the same time, interviews could be conducted using online tools, like Skype, if the management education program is located in a remote area or if the expert to be interviewed is located in a distant city or country. Students could be asked to conduct one or several interviews with the same or different people. Interviews with the same person are done over long periods of time to obtain further information and receive an explanation, a clarification, and support as the student explores a possible career by other means (Krebs & Pitcoff, 2004). Interviews with several people simply provide the student more information around the same issues (Croft, 1995). Students are asked to document their conversation in some way (e.g., taking notes or audiotaping). Students could be given additional instructions based on the purpose of the assignment. For example, students could be asked to monitor the interviewee's non-verbal communication clues if the assignment is a part of a communications class (Mulvaney, 2003). In the last, reporting, step of the assignment, students are asked to present in an oral or written, or both, forms the results of their interview. When doing short speeches in front of the class, students practice their oral communication skills. Such form of reporting also enables all students in the class to hear about many career options (Mulvaney, 2003). When doing written reports, students practice their writing and editing skills and serve as peer-reviewers. They could also report in some genre of written communication, such as an executive summary (Mulvaney, 2003). Depending on the goals of the class and of the assignment, instructors could modify reporting forms to benefit student learning.



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کلمات کلیدی:

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