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عنوان فارسی مقاله:

چالش ها و راه حل ها برای مدیریت ریسک سازمانی


عنوان انگلیسی مقاله:

The challenges of and solutions for implementing enterprise risk management


سال انتشار :2016



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بخشی از مقاله انگلیسی:


2.2.8. Not recognizing ERM as change management 

ERM is a change management initiative. It requires a change in the way information is shared and how many critical activities are conducted. ERM is not about having a separate group at headquarters manage risk while others in the organization continue as before, with little attention paid to this initiative. ERM will re-enforce business objectives by constantly referencing them during risk workshops, risk interviews, and business planning. Risk will need to be factored into all capital projects, both as part of the proposals and during the project phases. All requests for funding and resources will need to be supported by explanations as to the risks being addressed and the related strategic objectives. By using consistent risk criteria throughout these activities, there will be a common understanding of agreed risk tolerances. For example, on an impact scale of 1 to 5, a rating of 3, 4, or 5 was considered intolerable at Hydro One. Managers were expected to take action to reduce any such-scored risks to level 1 or level 2 (i.e., tolerable). After several years of having it in place, Hydro One management confirmed that they could not confidently operate the business without ERM; too many unknowns and a lack of clarity about risks would exist, they said via executive interviews (Mikes, 2010). In summary, there are many challenges in implementing ERM. But these are not insurmountable. Next, we offer solutions. 3. The solutions To overcome many of the ERM implementation challenges discussed in the previous section, we present the following solutions. 3.1. The basics of ERM Much has been written about how to implement ERM. Our recent book, Implementing Enterprise Risk Management: Case Studies and Best Practices (Fraser et al., 2014), contains case studies of how major organizations (e.g., Lego, GM, TD Bank) have implemented ERM. The best practices for successful implementation of ERM may be summarized as two critical concepts: conversations and prioritization. Conversations are essential in establishing understanding and engaging staff. They are best conducted via risk workshops, risk interviews, and–—ultimately–—executive team/board talks regarding objectives and risks. Prioritization is achieved through the use of risk criteria, such as pre-determined risk significance scales and what is/is not considered tolerable. Risk criteria may also include impact, probability and control scales, prioritization of objectives relative to each other, and prioritization of resources as part of business planning. These techniques provide the basis for entrenching ERM into the organizational culture. Conversations and prioritization are explained more fully in Fraser (2014). The concepts captured by Fraser are as follows. ERM, with its simple, focused approach, gives every organization–—from small not-for-profits to the largest organizations and even countries–— a method to come back to the basics of good management: What are you trying to achieve, and in what time frame(s)? What are the sources of risk that could impact these objectives? How impactful could these be, and how probable? What can and should be done to optimize the opportunities and to reduce the potential downsides? Are resources being allocated to those areas of risk that most need them? How well are these objectives, risks, and treatments understood by staff, and how committed and engaged are they to executing the plans? 3.2.



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کلمات کلیدی:

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