دانلود رایگان مقاله لاتین فرسودگی شغلی و فشار فردی از سایت الزویر
عنوان فارسی مقاله:
فشار بین فردی در محل کار: یک جنبه فرسودگی شغلی جدید مربوط به سلامت کارکنان بیمارستان
عنوان انگلیسی مقاله:
Interpersonal strain at work: A new burnout facet relevant for the health of hospital staff
سال انتشار : 2014
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مقدمه انگلیسی مقاله:
1. Introduction
Work-related stress and well being of health care professionals are relevant concerns for occupational psychologists, considering that in Europe this sector employs about 10% of the entire workforce (EU-OSHA1). Within this context, burnout still represents a relevant occupational hazard capable of leading hospital staff to ill health (Shirom & Melamed, 2005). Burnout was originally conceptualized as a specific stress syndrome among health care professionals resulting from emotionally charged interactions with patients (Maslach, 1982). Hence, burnout mainly represented a crisis in the caregiver–recipient relationship, since “. . .working with other people (. . .) was at the heart of the burnout phenomenon” (Maslach, 1993, p. 23). Later on, when burnout become generalized to all kinds of occupations, it was redefined as being a general crisis in the relationship with one’s own work, and depersonalization, which was its prototypical interpersonal component (Salanova et al., 2005), was replaced by a more general and nonsocial dimension, namely cynicism. At the same time, in this new conceptualization, burnout could be generated by a number of social and non social work stressors (Maslach, Schaufeli, & Leiter, 2001). Consequently, even in the health care setting burnoutresearch gradually changed its focus and primarily emphasized the role played by job-related stressors (such as workload, time pressure, role conflict or lack of autonomy and feedback) as compared to the traditional patient-related stressors (Schaufeli & Enzmann, 1998). Hence, the unique social feature of burnout, both referred to its definition and its antecedents vanished over time. The concept and measure of interpersonal strain at work (ISW) (Borgogni, Consiglio, Alessandri, & Schaufeli, 2012) was recently introduced in order to recapture the original interpersonal nature of the burnout syndrome. Interpersonal strain corresponds to the feeling of discomfort and disengagement in the relationships with people at work resulting from exceeding social and emotional pressures, not restricted to the recipient/caregiver relationship. Differently from the depersonalization, interpersonal strain represents the social strain reaction associated to all different work relationships, which are potentially able to generate a disengagement reaction at work (Schaufeli, 2006), such as colleagues, supervisor or clients. Moreover interpersonal strain includes the negative, distant, and callous attitude toward other people, but not its most extreme aspect, namely the dehumanized attitude, that was often criticized because of the negative reactions they generated among the respondents (Kristensen, Borritz, Villadsen, & Christensen, 2005). Previous studies in different organizational contexts demonstrated that interpersonal strain is a separate but interrelated factor associated with MBI exhaustion and cynicism and the good psychometric properties of its measure, the Interpersonal Strain at Work (ISW) scale (Borgogni et al., 2012). Furthermore, ISW (together with burnout dimensions) has been associated with job demands, job resources and absences behaviorsamong call center operators (Consiglio, Borgogni, Alessandri, & Schaufeli, 2013). However, as yet very little is known on the relationship of ISW with stressors and outcomes in the health care setting.
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کلمات کلیدی:
PDF]“Don't throw the baby out with the bathwater!” Interpersonal strain at ... www.wilmarschaufeli.nl/publications/Schaufeli/388.pdf by L Borgogni - 2012 - Cited by 33 - Related articles Nov 13, 2012 - Interpersonal strain at work and burnout, European Journal of Work and Organizational Psychology, 21:6,. 875-898. To link to this article: ... Effect of 5-HT2A Receptor Polymorphisms, Work Stressors, and Social ... www.mdpi.com/1660-4601/13/12/1258/pdf by Y Jiang - 2016 - Cited by 1 - Related articles Dec 19, 2016 - Work stressors and job strain were evaluated with the Occupational ... support was associated with severe vocational and interpersonal strain. Stereotype threat as a determinant of burnout or work engagement ... https://www.ncbi.nlm.nih.gov › NCBI › Literature › PubMed Central (PMC) by S Bedyńska - 2015 - Related articles May 26, 2015 - Stereotype threat as an example of serious interpersonal strain at workplace can lead either to impaired work engagement or it can motivate ... [PDF]Understanding the relationships between interpersonal conflict at work ... scholarcommons.usf.edu/cgi/viewcontent.cgi?article=2622&context=etd by EM Eatough - 2010 - Cited by 9 - Related articles May 28, 2010 - Understanding the impact of work-related stressors and employee health and well- ... The strain associated with interpersonal conflict at work ... interpersonal relationships at work - KI Open Archive - Karolinska ... https://openarchive.ki.se/xmlui/bitstream/handle/10616/39545/thesis.pdf;sequence=1 by U Stoetzer - 2010 - Cited by 21 - Related articles Promoting good interpersonal relationships at work may help to reduce the risk of employees ..... working conditions which are linked to psychological strain. Understanding the Sources of Occupational Stress and Burnout Among ... https://books.google.com/books?isbn=0549647511 J. Michael Ferguson - 2008 Interpersonal Strain Countless definitions have been used to describe ... excessive disagreements with those in which the individual relates in the work setting. Crime: Readings - Page 350 - Google Books Result https://books.google.com/books?isbn=141294967X Robert D. Crutchfield, Charis E. Kubrin, George S. Bridges - 2007 - Social Science They find interpersonal strain to be correlated with both male and female delinquency, ... This is consistent with earlier work by Agnew and more recent work by ...
