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عنوان فارسی مقاله:

افزایش کارایی کارکنان قراردادی در صنعت فناوری: میانجی بودن تعهد فعال و اعتدال نیاز به تایید اجتماعی و تجربه کاری


عنوان انگلیسی مقاله:

Enhancing performance of contract workers in the technology industry: Mediation of proactive commitment and moderation of need for social approval and work experience


سال انتشار : 2016



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بخشی از مقاله انگلیسی:


2. Theory and hypotheses

Proactive commitment has a substantial effect on job performance according to the theory of proactivity (Belschak and Den Hartog, 2010; Fuller and Marler, 2009). The theory of proactivity suggests that contract workers with stronger proactive commitment are likely to be proactive in workplaces, take personal initiative, and engage in their tasks (Chang and Chou, 2012). Tims and Bakker (2010) argued that proactive workers strive for congruence with their environment by doing their best to match the job demands and resources. On the contrary, contract workers with weaker proactive commitment are less likely to seek feedback, help others, make constructive changes, search for challenges, and ask for more work when they feel understimulated (e.g., Bakker et al., 2012; Mallin et al., 2014). Porath and Bateman (2006) revealed that salespeople who show stronger proactivity in workplaces have higher sales. Similarly, a study by Crant (1995) shows that proactive agents have more listings and sales, and that their job performance is often higher. Driving job performance, proactive commitment by contract workers is positively influenced by leaders' support. Previous studies have revealed that contract workers respond with positive job perceptions and attitude when they perceive to have sufficient backup in the firm (De Cuyper et al., 2008; Hsu, 2012; Kuvaas and Dysvik, 2009; Liu et al., 2015b; Wang et al., 2013b; Weng and Lai, 2012; Yeh, 2012). Given their perceived support from leaders, contract workers are likely to engage in organizational citizenship behavior (i.e., an element of proactivity) more strongly than formal employees (e.g., Van Dyne and Ang, 1998), consequently boosting job performance. The full mediation of proactive commitment can be also justified based on the organizational support theory (Loi et al., 2006). The perceived support of the leader is boosted by the positive and discretionary backup of the leader, which then strengthens contract workers' proactive commitment (Gabrielsson et al., 2007). Under the norm of reciprocity, contract workers with high proactive commitment are likely to have a feeling of obligation to repay the leader in terms of job productivity. In summary of the above, the first hypothesis regarding the full mediation of proactive commitment can be stated as below.



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