دانلود رایگان مقاله لاتین رضایت مشتری در بازار هواپیمایی از سایت الزویر
عنوان فارسی مقاله:
بررسی کیفیت خدمات، رضایت مشتری و وفاداری در بازار هواپیمایی چین
عنوان انگلیسی مقاله:
An investigation of service quality, customer satisfaction and loyalty in China's airline market
سال انتشار : 2016
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بخشی از مقاله انگلیسی:
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کلمات کلیدی:
An investigation of service quality, customer satisfaction and loyalty in ... https://sociorepec.org/publication.xml?h=repec:eee:jaitra:v:57:y:2016:i:c:p... by H Jiang - 2016 - Cited by 6 - Related articles title, An investigation of service quality, customer satisfaction and loyalty in China's airline market, + Citations at Google Scholar by the title. author-name, Jiang ... A study on the perceived CSR and customer loyalty based on dairy ... ieeexplore.ieee.org/document/5530161/ by Y Liu - 2010 - Cited by 6 - Related articles ... on the perceived CSR and customer loyalty based on dairy market in China ... significant impact on service/product quality, customer satisfaction, customer ... Low-Cost Airlines—A New Customer Relationship? An Analysis of ... www.tandfonline.com/doi/abs/10.1080/15332969.2012.662457 by N Curry - 2012 - Cited by 13 - Related articles Apr 11, 2012 - While extensive literature has focused on the link between service quality, satisfaction, and loyalty, little research has been conducted on ... [PDF]7 CUSTOMER SATISFACTION AND LOYALTY - Oradea Journal of ... ojbe.steconomiceuoradea.ro/wp-content/uploads/.../OJBE_vol-21_01_Ganiyu.pdf by RA Ganiyu study examines the linkages between customer satisfaction and loyalty in Nigerian domestic airline industry. .... related to passengers loyalty in Nigerian domestic airline industry. ..... and loyalty: Evidence from China's mobile phone industry'. An Investigation into the Impact of Service Quality, Frequent Flier ... https://www.degruyter.com/view/j/jeb.2016.11.issue-1/jeb-2016.../jeb-2016-0006.xml by M Sandada - 2016 - Cited by 1 - Related articles Jul 26, 2016 - Customer Expectation, Satisfaction and Loyalty Relationship in Turkish Airline Industry. International Journal of Marketing Studies 6 (1): 66-74. [PDF]Service Quality and Customer Satisfaction in the Airline Industry:A ... wscholars.com/index.php/ajtr/article/download/0201_1/229 by DMA Baker - 2013 - Cited by 40 - Related articles Keywords: Quality, service, customer satisfaction, legacy airline, low cost airline. Introduction. The U.S. ... satisfaction and customer loyalty have been suggested.
