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عنوان فارسی مقاله:

مدیریت هزاره ها: درک تفاوت های نسل


عنوان انگلیسی مقاله:

Managing millennials: Embracing generational differences


سال انتشار : 2016



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بخشی از مقاله انگلیسی:


3. Millennials, positive workplace culture, and organizational commitment 

We have witnessed the generational shift from our perspectives as experienced educators. We perpetually deal with 18- to 22-year-olds and have noticed that the motivational needs and interactional style of our students is not the same as it was 20 or even 10 years ago. Our students now seem to be driven by different priorities. This is a feeling echoed by many of our academic colleagues, a number of whom have been motivated to develop adaptations to the educational process designed to support the learning styles of millennials (e.g., Phillips & Trainor, 2014; Twenge, 2013b). We initially believed that our students had less drive, but began to realize that they were driven by a wider set of priorities. Our focus shifted toward helping to resolve these conflicting priorities in the classroom. The distinctive style of millennial workers has also been reflected in the evolving onboarding strategies of the major public accounting firms. Most, if not all of these firms have funded their own studies concerning the work style and mindset of this new generation of employees, and they put their findings to work in creating their own novel strategies for employee development and retention. The banking industry and Wall Street are also responding to the changing demographics in the workforce. On March 16, 2016, Citigroup announced a plan to recruit and retain millennials with more rapid paths to promotion, year-long leaves for charitable work, and the chance to work on a micro- finance project in Kenya for four weeks. The CEO of Citigroup commented ‘‘I want people to have family lives, personal lives’’ (Rexrode, 2016). Goldman Sachs, Bank of America, and J.P Morgan Chase & Co. plan similar changes to appeal to millennials in terms of more interesting work tasks, charitable outreach, and faster promotion (Rexroad, 2016). Our interest in how demographics affect the workplace was piqued when an unusual finding emerged as we analyzed a very large data set for trends in employee satisfaction and loyalty to the employer (Cravens, Oliver, Oishi, & Stewart, 2015). Forthis empirical study, we surveyed a large number of workers in a retail setting to explore whether a positive work environment (conveyed by managers’ supportive tone and positive framing of goals) would be associated with enhanced worker loyalty, organizational commitment, and performance appraisal effectiveness. While the demographic analysis supported the main findings, different analyses of the data offer some interesting insights into what might cause stress in the workplace. We examine age (which corresponds to generation at the time of the survey) and length of employment. Findings for organizational commitment and workplace culture are summarized in Table 2. The results of the full sample (made up of surveys from 1,798 participants) found that organizational commitment and workplace culture are each positively associated with job satisfaction, the employee’s self-assessment of performance (self-performance), and intention of remaining with the employer (retention) (Cravens et al., 2015). Results by age group and length of employment show differences across the generations.



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کلمات کلیدی:

Three Big Mistakes Leaders Make When Managing Millennials - Fortune fortune.com/2016/10/21/millennials-workplace-management/ Oct 21, 2016 - It's time for Managing Millennials 2.0, based on finer distinctions derived from years of experience and current data. Three helpful insights stand ... Managing the Millennials: Discover the Core Competencies for ... https://www.amazon.com/Managing-Millennials-Discover...Workforce/.../047056393... Managing the Millennials: Discover the Core Competencies for Managing Today's Workforce [Chip Espinoza, Mick Ukleja, Craig Rusch] on Amazon.com. The One Trick to Managing Millennials - SurveyGizmo https://www.surveygizmo.com/survey-blog/managing-millennials/ Mar 3, 2017 - In a recent interview with Clutch.co, our CEO Christian Vanek shared what he's learned about managing the millennial generation. And, more ... 6 Key Principles For Managing Millennials | When I Work wheniwork.com/blog/how-to-manage-millennials/ Apr 20, 2015 - This guide will teach you how to effectively manage your millennial employees. Searches related to Managing millennials managing millennials in the workplace how to manage millennials book managing millennials training how to get millennials to work dealing with millennials in the workplace managing millennials youtube challenges of managing millennials managing millennials ppt