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عنوان فارسی مقاله:

آیا اخبار قدیمی هیچ خبری نیستند؟ تاثیر خود افشاسازی توسط سازمان در بحران


عنوان انگلیسی مقاله:

Is old news no news? The impact of self-disclosure by organizations in crisis


سال انتشار : 2016



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بخشی از مقاله انگلیسی:


2. Study

 1 2.1. Method 2.1.1. Design and stimuli The study used a single factor design, in which participants read either an organizational self-disclosure of a crisis or no organizational self-disclose of the crisis. In both conditions, the respondents subsequently saw negative publicity about the organization in crisis offered by a third party. Both conditions exposed participants to information about a crisis in the form of newspaper articles. The crisis involved a fictitious company which produces soap products for the Dutch consumer market. The scenario described a fictitious organization in order to prevent any confounding effects of pre-crisis reputation (Laufer & Jung, 2010). The instructions indicated that all articles originated from a Dutch quality newspaper to avoid suspicion among the Belgian participants because they had not heard or read about these events before. The crisis scenario involved the occurrence of serious burning injuries due to a wrong mixing of chemicals in the soap the organization sells, which resulted from a lack of safety controlling mechanisms issued by the organization. The company reduced safety control to cut costs. Some consumers suffered lifelong scars due to the product failure. This crisis scenario refers to a preventable crisis, a crisis for which the organization is fully responsible (Coombs & Holladay, 2002), because preventable crises pose the highest level of threat to organizations and their reputation (Coombs, 2007).



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کلمات کلیدی:

Disclosure - Institute for Healthcare Improvement app.ihi.org/.../Events/Event.../Presentation_M10Leadership_in_Crisis_11_19_15.pdf Dec 6, 2015 - Balancing organizational and public interest. – Providing effective leadership in a crisis. • Learning how to help your organization in preparing ... Ongoing Crisis Communication: Planning, Managing, and Responding https://books.google.com/books?isbn=148332267X W. Timothy Coombs - 2014 - ‎Business & Economics Cautious full disclosure is preached heavily in crisis management circles ... Organizations must consider their responsibility to stockholders, creditors, and ... [PDF]proactive self-disclosure of threats: the effects of voluntary ... - MOspace https://mospace.umsystem.edu/xmlui/bitstream/handle/10355/33040/research.pdf?... by B Kim - ‎2012 - ‎Cited by 3 - ‎Related articles THE EFFECTS OF VOLUNTARY DISCLOSURE OF CORPORATE ISSUES ON ..... an organization's official reveals a crisis first) with the thunder condition (i.e., a. "Predictors of Organization's Crisis Communication Approaches: Full ... digitalcommons.kennesaw.edu › FacPubs › 2956 by S Kim - ‎2013 - ‎Cited by 2 - ‎Related articles Highlights: [•] A full disclosure approach was adopted more often than a limited disclosure when organizations were better prepared for crises. [•] A full disclosure ... [PDF]Corporate social responsibility in times of financial crisis www.academicjournals.org/article/article1380707807_Karaibrahimoglu.pdf by YZ Karaibrahimoğlu - ‎2010 - ‎Cited by 135 - ‎Related articles It is presumed that, during a financial crisis, as organizations act more conservatively and defensively .... CSR projects and disclosure; conducting good relations.