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عنوان فارسی مقاله:
موبایل و سودمندی بیشتر؟ شواهد در سطح بنگاه در مورد اثرات بهره وری استفاده از اینترنت همراه
عنوان انگلیسی مقاله:
Mobile and more productive? Firm-level evidence on the productivity effects of mobile internet use
سال انتشار : 2016
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بخشی از مقاله انگلیسی:
2. Related literature
To the best of our knowledge, there is no microeconometric study referring to the relationship between mobile internet use by employees and firms’ labour productivity. There is, however, a quite extensive literature on the economic impact of mobile phones for small and micro enterprises in developing and emerging countries (e.g. Aker & Mbiti, 2010; Jensen, 2007; Muto & Yamano, 2009; Tadesse & Bahiigwa, 2015 and Paunov & Rollo, 2016). In general, this literature suggests that the use of mobile phones improves market outcomes. Furthermore, there exist various studies in information systems research and psychology about the implications of communication technologies and especially mobile internet use (i.e. constant connectivity) for individual employees. Middleton and Cukier (2006) provide a qualitative analysis on the mobile email usage patterns of individual employees. Their participants report positive aspects like allowing them to be efficient as well as negative aspects like the infringement on work-life boundaries. Diaz, Chiaburu, Zimmerman, and Boswell (2012) conclude that the use of communication technologies is associated with increased work satisfaction, but could also create work-life conflicts. The studies by Dery, Kolb, and MacCormick (2014); Mazmanian (2013); Mazmanian, Orlikowski, and Yates (2013) provide further descriptive evidence on the implications of constant connectivity and always on work practices for employees. Apart from that, there is a broad literature on productivity effects of ICT in general as well as for fixed-line broadband internet. According to the survey by Cardona, Kretschmer, and Strobel (2013), the estimated production elasticity of ICT ranges on average between 0.05 and 0.06 and has increased over the period of observation. Several studies analyse the contribution of fixed-line internet to productivity. At the macro level, Koutroumpis (2009), Czernich, Falck, Kretschmer, and Woessmann (2011), Gruber, Hätönen, and Koutroumpis (2014) and Kongaut and Bohlin (2014) show that broadband internet has a positive and statistically significant impact on both productivity and growth in EU and OECD countries.2 Thompson and Garbacz (2011) find a positive impact of fixed-line and mobile broadband on GDP per household in a sample containing high and low income countries. However, they do only find a significant impact for mobile broadband but not for fixed-line broadband internet in the subsample of high income countries. Using a novel data set at the meso-level, Hagsten (in press) finds a positive and significant relationship between labour productivity and the share of broadband-enabled employees in firms with the strength of relationships varying considerably across countries and industries. At the micro level, the evidence is rather mixed. Based on a cross section of firms from New Zealand collected in 2006, Grimes, Ren, and Stevens (2012) find that firms using fixed-line broadband internet have a 7–10% higher labour productivity. By contrast, for the early phase of broadband diffusion in Germany, 2000–2002, Bertschek, Cerquera, and Klein (2013) find positive and significant effects of fixed-line broadband on firms' innovation activity but not on their labour productivity. Comparable insignificant results are found by De Stefano, Kneller, and Timmis (2014) for British firms and by Haller, and Lyons (2015) for Irish firms. Akerman, Gaarder, and Mogstad (2015) again find, based on Norwegian data that a 10 percentage point increase in fixed-line broadband availability raises output by 0.4%. A positive relationship between innovation and employees' broadband access is also found by Polder, Leeuwen, Mohnen, and Raymond (2010) using Dutch firm-level data. As Colombo, Croce, and Grilli (2013) demonstrate for the case of small Italian firms, it is not necessarily the connection to the internet that matters but what firms do with the internet that might make them more productive. Maliranta and Rouvinen (2006) show, based on a sample of Finish firms surveyed in 2001, that portability and wireless connectivity of computers boost labour productivity. They measure wireless connectivity by wireless local area networks (WLAN) access whereas in our study, we capture the possibility to access the internet via cellular networks providing much greater mobility and flexibility to the user.
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کلمات کلیدی:
EconStor: Mobile and more productive? Firm-level evidence on the ... https://www.econstor.eu/handle/10419/91721 by I Bertschek - 2013 - Cited by 1 - Related articles We analyse whether employees' use of mobile internet access improves firms' labour productivity. Our data set comprises 2460 German firms and refers to the ... Mobile and More Productive? Firm-Level Evidence on the ... - SSRN https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2766252 by I Bertschek - 2015 - Cited by 4 - Related articles Apr 19, 2016 - Mobile internet access allows for flexibility with respect to working time and working place. We analyse whether employees' use of mobile ... 10 Mobile Apps To Make Your Business More Productive In 2013 https://www.forbes.com/.../10-mobile-apps-to-make-your-business-more-productive-i... Jan 4, 2013 - There are many low cost tools that can make you more productive this year. Now that the new year is in full swing, I'd like to provide everybody ... 7 Ways Mobile Devices Help You Be More Productive | Fundbox Blog https://fundbox.com/blog/7-ways-mobile-devices-help-productive/ Jan 22, 2016 - Have you noticed no one says “I'll have to wait until I get back to the office to check on that” anymore? Being able to access information quickly ... How Mobile Devices Impact Productivity - Motus https://www.motus.com/the-mobile-workforce-how-mobile-devices-impact-productivi... Jan 22, 2016 - Technology has always been used to advance business. Today however, more and more companies, across a spectrum of industries, are ... Productive Mobile: Enterprise Mobility Made Easy productivemobile.com/ Make your enterprise applications mobile, in minutes. See how you can make your mobile workforce more productive. Want to learn more? Request a free demo ...
